Welcome to Souk Cart. These Terms of Service (“Terms”) govern your access to and use of our website, and any related services, features, or content offered by us (collectively, the “Service”). By using the Site or placing an order, you agree to these Terms.

1. Account and Eligibility

1. To make a purchase, you may need to create an account. You agree to provide accurate, current, and complete information when you register and to update it as needed.

2. You are responsible for safeguarding your account password and for any activity under your account.

3. By using this Site, you represent that you are at least 18 years old or capable of forming a binding contract.

2. Products, Orders & Pricing

1. We make reasonable efforts to display product images and descriptions accurately, but we do not guarantee that they are error-free.

2. All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason (e.g., product out of stock, pricing error, or suspicion of fraud).

3. Prices on the Site are in AED, and are subject to change without notice.

4. Payment must be made through the payment methods available on the Site. You agree to pay all fees and charges associated with your order, including any applicable taxes.

3. Shipping, Delivery & Returns

1. Shipping costs and delivery times will depend on your location and the shipping method you choose at checkout.

2. Risk of loss for items you purchase passes to you when we deliver the items to the carrier.

3. For returns, refunds, or exchanges, please refer to our Refund / Return Policy (link to your returns policy page).

4. Intellectual Property

1. All content on the Site (text, graphics, logos, images, videos, etc.) is our property or licensed to us, and is protected by copyright, trademark, or other intellectual property laws.

2. You may not copy, distribute, modify, or create derivative works of our content without our express written permission.

5. User Conduct

You agree not to:

• Use the Site in any unlawful way or to commit any illegal activity.

• Interfere with or disrupt the Site or servers / networks connected to the Site.

• Use any automated means (bots, scrapers, etc.) to access the Site without prior permission.

• Impersonate any person or entity, or misrepresent your affiliation with a person or entity.

6. Limitation of Liability

1. To the fullest extent permitted by law, we (and our directors, employees, agents, etc.) will not be liable for:

   • Any indirect, incidental, special, consequential, or punitive damages.

   • Any loss of profits, revenue, data, or business opportunities.

   • Any claim arising out of or relating to your use (or inability to use) the Site or the Service.

2. Our total liability to you for all claims arising from or relating to these Terms or the Site will not exceed the amount you paid us in the last 12 months (or, if no purchase, a minimal amount as defined).

7. Indemnification

You agree to indemnify and hold us (and our affiliates, officers, employees, agents) harmless from any claim, demand, loss, liability, or expense (including legal fees) arising out of:

• Your breach of these Terms;

• Your violation of any law;

• Your infringement of any third-party rights;

• Your use of the Site or Service.

8. Privacy

Your use of the Site is also governed by our Privacy Policy (link to your privacy policy page), which explains how we collect, use, and protect your personal data.

9. Modifications to the Terms

We may modify these Terms at any time. When we do, we will revise the Last Updated date. If you continue to use the Site after changes, that means you accept the updated Terms.

10. Governing Law & Dispute Resolution

1. These Terms are governed by the laws of Dubai without regard to conflict of law principles.

2. Any dispute arising from or relating to these Terms or the Site will be resolved.